HW Technology
IT Consultant
June 2016 – Present
I currently work as a Senior IT Engineer for HW Technology. My day-to-day responsibilities include managing and supporting our hosted desktop environment, supporting our clients local servers, networks and workstations. I provide a variety of 2nd/3rd line support to our many clients ensuring that the level of support I provide is nothing but excellent.
During my time here my passion for Devops and infrastructure has increased further. The skill I have developed the most in this area is Powershell scripting.
During my time here I have further developed and/or gained skills in the following areas as well as many more:
- Windows Server 2008/2012
- Terminal Server Environment
- Office 365
- Exchange
- Networking
- Cisco
- VMWare
- Scripting
- Powershell
- Bash
- Linux
UKFast
Disaster Recovery Engineer
July 2015 – June 2016
I worked for just under a year at UKFast as a Disaster Recovery Engineer after leaving college. This included working with a large number of enterprise clients to ensure their backup solutions were up and running on a daily basis. I primarily used Microsoft’s Data Protection Manager and the open-source disaster recovery solution Bacula.
I am used to working as part of a team to ensure that the customer service that is provided is excellent. I have gained experience of working on complicated and bespoke live solutions to ensure that the uptime and efficiency of the solution as close to 100% as it can be. I have also learned to work independently as self-learning is very important in the technology industry.
During my time here I gained skills in the following areas as well as many more:
- Disaster Recovery
- Bacula
- DPM
- Linux
- VMWare
- Citrix
- Citrix XenDesktop
McDonalds
Staff Trainer
July 2014 – July 2015
I worked at McDonalds for just under a year whilst studying for my A-Levels at college part-time. During this time I got promoted to Staff Trainer. As part of this, my job role was to train and mentor new members of staff as well as existing. I was also placed in charge of other responsibilities such as managing the kitchen area as well as being in charge of the safe and cashing up.
During my time here I learnt many important skills that I can transfer to any job role in the future such as the following:
- Leadership
- Mentoring
- Organisational Skills
- Management
- Teamwork
Compass Group Catering
Barman/Waiter
Whilst employed by Compass Group Catering I was a Barman/Waiter at Aintree and Haydock Racecourse. We had to work as a team to ensure the efficient running of the bar on the busiest days such as Grand National and Ladies day at Aintree. I took this job as a casual member of staff for whilst I was at college. Like my job at St Helens RLFC, it was important to be able to work under pressure due to the nature of an extremely busy bar area and customers who want to be served as quick as possible. I enjoyed the pressure of the bar area as it forced me to work to the best of my ability and made the work enjoyable due to the fact I was constantly busy ad had something to be working on.
St Helens RLFC
Assistant Supervisor
Whilst I was at St Helens RLFC I was an Assistant Supervisor on one of the stadium bars during the matches. My responsibilities were cashing up with the main supervisor and ensuring the smooth and efficient running of the bar. This role was my first in which I had a leadership responsibility even though I was only 17 at the time and my first job after finishing high-school. In this job it was extremely important to be able to work as part of a team and to be able delegate efficiently due to the intenseness of customers at the bar before and during the matches on the bar. At anyone time it could be 10+ deep at the bar and it was important that staff were in their strongest positions so that the demand could met without problem. This was an important skill I had to learn so the bar could run efficiently and effectively and it has been transferable to any job role I have had since and any I may have in the future.
